Services

Changing a critical component of your business requires a high level of strategic planning to meet project objectives. RTCOMM streamlines this process by analyzing your specific needs and engineering an infrastructure that's right for you. Whether it's cable plant design development, equipment evaluation, deployment logistics, or finding the right service providers to support your systems, RTCOMM is committed to seeking workable solutions that achieve a balanced design in performance, efficiency, and cost.

Implementation is critical to the success of any telecommunications project. Proper planning and logistical support are as important as the proper selection of technology, equipment and services. Our depth of experience and hands-on approach ensures maximum achievement of project goals with minimum disruption to your business operations.

According to industry surveys, 81% of telecommunications users have found billing errors in the past five (5) years and 41% of those errors were in amounts between $10,000 and $1,000,000. These errors are the result of increasingly complicated services and tariffs and decades old vendor billing systems. RTCOMM's audits are comprehensive and implement strict client approval procedures to ensure all claims are fully validated and accepted by the client prior to any action that potentially affects service.

RTCOMM reviews your company's present voice and/or data networks to determine if available capacities are appropriate for your current and projected communications demands. This "right sizing" of your telecommunications network evaluates such areas as PBX trunk capacities, voice mail interface and storage capacities, leased line/private network traffic, on-net/off-net traffic, long distance usage, geographic network consolidation and traffic flow analysis.

This optimization of your network will have immediate pay back in terms of reduced facilities, service cost and the potential for delaying expensive or unnecessary equipment purchases.

Going hand in hand with network optimization is voice and data convergence. The capability of carrying voice and data services over common facilities has been possible for years, yet many companies still are not taking advantage of the potential cost savings by doing so.

RTCOMM can analyze your present voice and data facilities and services to evaluate potential beneficial integration options. These benefits can be in the form of reduced network expense, lower maintenance costs and greater flexibility in meeting changing communications requirements. RTCOMM offers a full spectrum of communication engineering services to assist your company in cable plant design, entrance facilities specification, functional deployment, wide area network design, and facilities engineering. These services adhere to up to date industry specifications including EIA/TIA, NEC and BICSI.

Telemanagement Systems give your company the ability to automate and manage your telecom systems. Selecting the correct system is difficult due to the diversity and number of products in the marketplace. RTCOMM's industry wide experience will allow us to determine the right telemanagement software systems, tools and methods for automating telecom operations and improving efficiencies.

One of the most overlooked areas in telecommunications is disaster planning. Due to the increasing reliance on telecommunications systems, disaster planning is crucial in today's business environment. Disaster recovery is often viewed as too expensive. The costs for being caught unprepared can be huge in terms of lost revenue, equipment replacement and lost productivity. RTCOMM assists your company by identifying critical areas of exposure and recommending potential solutions on a cost/benefit basis.

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